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Last updated: [15 April 2025]

We value your privacy and are committed to protecting your personal and health information in accordance with applicable telemedicine and data protection regulations.

1. Information We Collect.

We collect the following information to provide our Services:

  • Personal identification data (name, contact details, age)

  • Health and medical history

  • Payment and billing information

  • Technical data such as IP address and device information

2. How We Use Your Information.

We use your data to:

  • Schedule and conduct consultations

  • Maintain medical records

  • Communicate with you about your appointments

  • Improve our Services and ensure quality care

3. Data Security.

We adhere strictly to government guidelines and healthcare data security protocols. We implement:

  • Encrypted communication between users and doctors

  • Secure servers and databases with restricted access

  • Regular audits and compliance checks

4. Data Sharing.

We do not sell or share your data with third parties except:

  • With your consent

  • When required by law

  • For medical referrals or follow-up treatment with authorized professionals

5. Data Retention.

We retain your information as long as needed to provide our Services and as required by law for medical documentation.

6. Your Rights.

You may request access, correction, or deletion of your personal data, subject to legal and regulatory limitations.

7. Third-Party Services.

Our platform may contain links to external websites. We are not responsible for their privacy practices.

8. Changes to Privacy Policy.

We may update this policy from time to time. Changes will be posted on this page with the effective date.

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